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Industry: Information Technology [Web Hosting]
Job Title: Customer Service Officer

Employee Benefits:

• Annual Bonus;
• 12~16 Days Annual Leaves;
• Employment Training;
• Leaves on Public Holidays;
• Provide Lunch;
• 5 Working Days a Week, 9am to 6pm;
• Sick Leave Allowance

Requirements:

• Academic Degree;
• Minimum 2 year of working experience in Customer Service 
  or related field;
• Proficient in Spoken & Written English and fluent in Mandarin;
• Tactful customer services skills and good problem solving abilities;
• Patient, hardworking, work under pressure and willing to learn;
• Excellent interpersonal and communication skills;
• Self-motivated, attentive to details and well-organized;
• Immediate available is highly preferred;

Responsibilites:

• Handle daily front counter service and deal with customers' enquiries via different channels: Phone, Email and in Person;
• Maintain clear and accurate records of enquiries;
• Liaise with internal technical staff for updating all progress of feedback information to the customers;
• Manage the relationship with the existing corporate clients;